Frequently asked questions
What should I do when my order arrives?
You have three simple options:
- Freeze immediately (keeps for up to 3 months)
- Refrigerate and eat within 3 days
- Heat and eat straight away if you’re ready
Flexible food that fits your schedule.
How do I heat the meals?
All meals are microwave and oven friendly.
Full heating instructions are included on the packaging for best taste and texture.
When will I receive my order?
Orders are shipped every Monday.
Once dispatched, delivery time depends on your location, but you’ll receive tracking as soon as it leaves us.
Are all meals halal?
Yes — 100% halal.No pork. No alcohol. No exceptions.
What ingredients do you avoid?
We intentionally exclude ingredients commonly found in processed meals, including:
refined seed oils, artificial dyes, chemical preservatives, nitrates, PFAS, HFCS, and other harmful additives.
Clean inputs. Better outcomes.
Can I buy meals individually or do I have to subscribe?
Both. You can buy meals individually or subscribe to receive the weekly rotating menu automatically.
No lock-ins.
How long do the meals last?
Frozen: up to 3 months
Refrigerated: 3 days once opened
Designed for real life, not rigid routines.
What if there’s an issue with my order?
We want every customer fully satisfied.
If something isn’t right, contact us and we’ll make it right — quickly and fairly.
How much does shipping cost?
Shipping is calculated at checkout based on your location and order size.
You’ll always see the full cost before paying.